To listen to our customer, understand their needs and expectations and endeavor to satisfy those needs and expectations in a way that meets the expectations of our other stakeholders. ESPECA is committed to the continuous improvement of the management system performance through periodic reviews and by setting and reviewing its objectives and targets, ensuring the relevance to the organization’s activities and in keeping with company policy.
The safety of people, assets and the environment has always had – and will always have – our highest priority. In ESPECA, every effort is made to identify hazards at places of work and to reduce risks.
We show our commitment to safety in our safety policy, which gives direction to the way we run our company and make it clear that whatever we do, we do it safely or not at all.
Quality means satisfaction for all parties:
We meet customer needs and aim to go beyond their expectations, with products and installation services we provide.
Our employees are the key to success and we intend to satisfy them with effective management, communication and training opportunities.